Frequently Asked Questions
1. What is Caphin?
Caphin is made in small batches by our team. We roast everything freshly and can only make a few bottles with each batch. There are only two ingredients in Caphin Artisan: coffee and sweetened condensed milk. We spent a lot of time crafting that perfect combination of roasted beans to get the flavor profile you taste with artisan—creamy, dark, with hints of chocolate. Then, at the end of the swig, you get a rush of caffeine that you would expect from café sua da: often times leaving you wide-eyed.
2. How did you come up with the name?
A “phin” is a metal filter that is used to brew dark and rich Vietnamese Iced Coffee. Caphin (pronounced Caffeine) is a play-on-words, describing both the way our product is made and alluding to the kick of caffeine that will keep you buzzed.
3. Traditional Vietnamese ice coffee does not contain chicory. Does Caphin add chicory?
Great question. Caphin Artisan does not have chicory, but Caphin Traditional does.
4. Why did you decide to offer your coffee in glass bottles instead of cans?
There are advantages and disadvantages to both. We think that the market we are targeting will prefer glass.
5. Are there other packaged Vietnamese coffees available in the market?
There is one. They don’t use condensed milk. We expect there will be more in the near future. We are going to try to stay different by concentrating on the higher end of that market—using higher quality coffee beans and staying artisanal.
6. How do you differentiate?
We use natural ingredients and premium beans for our coffee. We also use real condensed milk. That condensed milk is also special in that it is more creamy and rich than its substitutes.
7. Where is Caphin being bottled?
Caphin Artisan is being bottled in a commercial kitchen in Houston, Texas.
8. Where can someone find a bottle of Caphin?
You can find us by clicking 'Find Caphin' in the navigation bar.